Terms and Conditions
Payment Terms: Coolorcaps accepts Visa, MasterCard, Discovery and PayPal.
Shipping & Delivery: To make buying from us simple, shipping and handling within the contiguous U.S. Please contact Customer Support for Alaska, Hawaii and International shipping costs. If you need faster delivery, you can arrange for overnight or second day delivery. Contact Customer Support for more information and costs. Many products are ready to ship within two business days of your order, while others are manufactured when you place the order. Most products ship USPS,UPS or FED EX.
Returns: You may return items for a refund or credit excluding shipping and handling. Returns must be approved by Coolorcaps. Returns must be reported within 10 days of your receipt of goods. Returned merchandise must be in the original carton and in new condition, packaged properly.
Damages: All items received as damaged goods will be replaced by Coolorcaps, please email us a photo of the damage at Info @ Coolorcaps.com.
Special notes: All prices, policies and terms are subject to change without notice.
We respect your privacy!
Any and all information collected on this site will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned!
Any information you give to us will be held with the utmost care and will not be used in ways that you have not consented to. If you have any questions, please feel free to call or email us.
Is my personal information safe? Is it safe to use my credit card?
Yes, shopping at Coolorcaps is safe. If you wish to make a purchase on our website, it is necessary that you register with us and provide personal information so we may process your order. Personal data that you enter (for instance, address and credit card information) is transmitted to our website in a secure manner using a Security Certificate provided by the leading internet security firm, Authorize.net* and the most widely used security protocol, SSL (Secured Socket Layer**). Your personal information is then stored behind multiple layers of security on our website.
*Authorize.net, is the leading provider of Public Key Infrastructure (PKI) and digital certificate solutions used by websites and consumers to conduct secure communications and transactions over the internet and private networks. Be sure that you are ordering in a Secure Mode: When your browser is in a secure mode, you will notice an unbroken key or lock at the bottom left corner of the page.
**Secure Socket Layer (SSL) means your personal information, including credit card number, is encrypted and is readable only by our order-processing department. Browsers that allow for SSL technology: We recommend using Netscape version 3.02 or later, or Microsoft Internet Explorer version 3.02 or later. For AOL software users, version 4.0 or later is recommended.
Our website does not enable our visitors to communicate with other visitors or to post information to be accessed by others.
Because of the dynamic nature of our website and the internet, cookies are used to enable visitors to place orders on our website. A cookie is a small file stored on your computer that identifies you to our website. No personal information, credit card data or marketing data is stored in the cookie.
We collect the personal data that you volunteer when using our services. We use this data for marketing and customer service administration. We do not collect information about our visitors from other sources, such as public records or bodies, or private organizations.
We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from unauthorized access, improper use or disclosure, unauthorized modification and accidental loss.
All of our employees and data processors who have access to and are associated with the processing of personal data are obliged to respect the confidentiality of our visitors’ personal data.
We ensure that your personal data will not be disclosed to State institutions and authorities except if required by law or other regulation.
Coolorcaps 1025 Ortega way, Placentia, C.A. 92870, (714) 660-7446
Made in the U.S.A.