Coolorcaps are designed to fit on securely, Try not to force them on. If you encounter major resistance you could run the risk of damaging your gear. Take your time and gently apply pressure for your desired height. Do not use lateral force or rock the caps back and forth while installing. We will not be responsible for any damage you incur on your own equipment. So take your time when installing them.
Coolorcaps warranty’s any defective faders, encoders or indicators, due to the manufacturing of the product from the date of purchase for 1 year in the United States.
Returns: You may return items for a refund or credit excluding shipping and handling. Returns must be approved by Coolorcaps. Returns must be reported within 10 days of your receipt of goods. Returned merchandise must be in the original carton and in new condition, packaged properly.
Damages: All items received as damaged goods will be replaced by Coolorcaps, Please email us a photo of the damage at Info@Coolorcaps.com.
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Coolorcaps.com 1025 Ortega Way Placentia C.A. 92871, (714)-660-7446
Made in the U.S.A.